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CBDX Frequently Asked Questions

Have questions about CBDX gummies, THC, CBD, CBN, CBG, sugar-free options, dosing, lab testing, shipping or returns? You'll find quick answers to the most common questions below.

CBDX Products

What products does CBDX offer?

CBDX makes premium hemp-derived THC and THC-free gummies designed around different experiences, including relaxation, sleep, uplift, focus and everyday wellness.

Our lineup includes gummies formulated with Delta-9 THC, CBD, CBN, CBG and CBC, along with select botanicals, amino acids and other functional ingredients. We offer both sugar-free monk fruit gummies and classic cane sugar gummies, as well as full-spectrum CBD oil and curated gummy bundles.

What makes CBDX sugar-free gummies different?

CBDX sugar-free gummies are made to prove that going sugar-free doesn't have to mean sacrificing taste.

Instead of relying on traditional cane sugar, artificial sweeteners or the sugar-alcohol-heavy taste found in many sugar-free gummies, CBDX uses monk fruit for a clean, fruit-forward sweetness.

Our sugar-free gummies are one of our most popular offerings because they combine great taste, thoughtfully selected ingredients and reasonable pricing across both THC and THC-free formulas.

What is the difference between CBDX sugar-free and cane sugar gummies?

CBDX sugar-free gummies are sweetened with monk fruit, while our classic gummies use cane sugar.

Both are made with the same focus on quality cannabinoids, flavor and consistent formulations. Availability varies by product, and many of our most popular formulas are offered in both versions.

If avoiding added cane sugar is important to you, look for Sugar-Free in the product name.

Does CBDX make THC-free gummies?

Yes. CBDX offers a complete lineup of THC-free gummies for people who want cannabinoids and functional ingredients without THC or a traditional THC high.

Current THC-free formulas include:

  • Zero Gravity: CBD gummies for everyday calm and balance
  • Stardust: CBG + CBD gummies for clarity and an uplifting experience
  • Laser Focus: CBC + CBG productivity gummies with a functional nootropic blend
  • Ignite: CBC + CBG gummies formulated around vitality, energy and connection
  • Lunar Drift: CBN + CBD gummies for nighttime relaxation
  • Lights Out Zero: CBN + CBD sleep gummies with botanicals, without THC or melatonin

THC-free options are available in sugar-free formulations, and select formulas are also available with cane sugar.

Which CBDX gummy should I choose?

It depends on the experience you're looking for.

  • Lift Off: An uplifting Sativa THC + CBG formula
  • Sky High: A balanced Hybrid THC + CBD formula
  • Spaced Out: A relaxing Indica THC + CBN formula
  • Lights Out: A THC + CBN formula designed for nighttime and sleep support
  • Zero Gravity: CBD for calm and everyday balance without THC
  • Stardust: CBG + CBD for an uplifting, clear-headed experience
  • Laser Focus: CBC + CBG plus functional ingredients for focus and productivity
  • Ignite: CBC + CBG plus functional ingredients for vitality and connection
  • Lunar Drift: CBN + CBD for nighttime relaxation without THC
  • Lights Out Zero: CBN + CBD plus botanicals for THC-free, melatonin-free sleep support

Still not sure? Use our Find My Gummy tool to narrow down the best formula for your goals.

What cannabinoids does CBDX use?

CBDX formulates products with several hemp-derived cannabinoids, including:

THC: Intoxicating and commonly associated with euphoria, relaxation and changes in perception.

CBD: Non-intoxicating and commonly used for calm, relaxation and everyday balance.

CBN: Non-intoxicating and frequently used in nighttime and relaxation-focused formulas.

CBG: Non-intoxicating and commonly found in formulas designed around clarity, uplift and daytime use.

CBC: Non-intoxicating and used in several CBDX functional formulations, including products designed around focus and vitality.

Different CBDX products combine cannabinoids to create more targeted experiences rather than relying on a single cannabinoid for every goal.

What is the potency of CBDX gummies?

Potency depends on the product and selected strength.

Our THC gummies are available in different dose levels so customers can choose an experience that better fits their tolerance and preferences. Current Lift Off, Sky High and Spaced Out formulas are available in low, mid and high-dose options ranging from 5 mg to 15 mg of Delta-9 THC per gummy, paired with complementary cannabinoids such as CBG, CBD or CBN.

Lights Out is available in multiple THC strengths paired with 10 mg of CBN.

Current THC-free formulas include:

  • Zero Gravity: 30 mg CBD per gummy
  • Stardust: 15 mg CBG + 5 mg CBD
  • Lunar Drift: 15 mg CBN + 5 mg CBD
  • Laser Focus: 5 mg CBC + 5 mg CBG, plus functional ingredients
  • Ignite: 5 mg CBC + 5 mg CBG, plus functional ingredients
  • Lights Out Zero: 10 mg CBN + 10 mg CBD, plus a botanical sleep blend

Always check the individual product page and label before use, since formulations and available strengths can change.

How many gummies are in each bottle?

Most CBDX sugar-free gummies contain 30 gummies per bottle, while most classic cane sugar gummies contain 50 gummies per bottle.

Check the individual product page for the exact count before ordering.

Does CBDX offer gummy bundles?

Yes. CBDX offers discounted bundles and flight packs for customers who want to try several formulas or keep multiple options on hand.

Bundle options include sugar-free THC flights, classic THC bundles, THC-free collections, sugar-free THC-free bundles and nighttime-focused combinations.

Current bundle availability can be found in our Bundles & Flights collection.

Using CBDX Gummies

How long do CBDX gummies take to work?

Gummies work differently for everyone. Factors such as metabolism, body size, food intake, tolerance and the specific formulation can all affect timing.

For THC gummies, effects can begin within roughly 30 to 90 minutes, but it can take up to two hours or longer for the full effect to develop.

If you're new to THC gummies, start with a lower dose and give it plenty of time before considering more. Taking additional THC too quickly is one of the most common reasons people end up having a stronger experience than intended.

THC-free products may feel subtler, and timing can vary depending on the cannabinoid and formulation.

How much should I take the first time?

If you're new to THC, start low.

Choose a lower-dose option and allow up to two hours to understand how it affects you before considering additional THC. Individual tolerance can vary significantly.

For THC-free products, follow the serving recommendation on the product label and adjust gradually based on your individual experience.

Can I drive or operate heavy machinery after taking CBDX gummies?

Do not drive or operate heavy machinery after using a CBDX product containing THC.

THC can impair reaction time, coordination, judgment and perception even if you feel relatively comfortable.

CBDX THC-free products are formulated to be non-intoxicating, but some nighttime ingredients may cause relaxation or drowsiness. Never drive if you feel impaired, sleepy or less alert than normal.

Will CBDX gummies show up on a drug test?

CBDX products containing THC can result in a positive THC drug test. If you are subject to drug testing, assume that THC-containing gummies may be detected.

CBDX also offers THC-free products. However, drug-testing methods and detection thresholds vary, so CBDX cannot guarantee that any cannabinoid product will not affect a drug test.

If passing a drug test is critical for your job, athletics or another requirement, review the product's Certificate of Analysis and consider avoiding cannabinoid products before testing.

Quality & Lab Testing

Are CBDX products third-party lab tested?

Yes. CBDX sends production batches for independent third-party laboratory testing.

Testing verifies cannabinoid potency and screens for contaminants such as pesticides, heavy metals, microbials and mycotoxins.

You can view current Certificates of Analysis (COAs) through the COA link in the footer of our website.

Why does CBDX publish Certificates of Analysis?

A Certificate of Analysis, or COA, provides independent laboratory information about what's actually in a cannabinoid product.

COAs can show cannabinoid potency and testing results for contaminants, allowing customers to compare the product label with independent laboratory data.

Transparency matters, especially with hemp-derived products, which is why CBDX makes current testing information available to customers.

Shipping & Returns

When will my CBDX order ship?

CBDX products typically ship within 24 to 72 hours after an order is placed.

You'll receive tracking information once your shipping label has been created. Processing times may be longer around weekends, holidays or periods of unusually high order volume.

How long does CBDX delivery take?

Delivery time depends on your location, the carrier and the shipping service selected for your order.

Once your package ships, use the tracking information provided by CBDX for the most accurate delivery estimate.

If you need special shipping arrangements or expedited service, contact us before ordering and we'll let you know what options are available.

Does CBDX ship THC gummies to every state?

No. Hemp and cannabinoid laws vary by state, and some states restrict the sale or shipment of certain THC products.

Product availability is based on the shipping destination and current regulations. If a CBDX THC product cannot be shipped to your location, that restriction will be reflected during the ordering process.

THC-free products may still be available in locations where THC products are restricted.

Can I return a CBDX product?

CBDX has a 30-day return policy.

To qualify for a standard return, the product must be unopened, unused, in its original packaging and in the same condition in which it was received.

Contact info@cbdx.com within 30 days of receiving your order before sending anything back. Returns sent without prior authorization may not be accepted.

If your order arrives damaged, defective or incorrect, contact us as soon as possible so we can help make it right.

Hemp & THC Basics

What's the difference between hemp and marijuana?

Hemp and marijuana both come from the cannabis plant, but U.S. law distinguishes them primarily by THC concentration.

Under the current federal definition, hemp is Cannabis sativa L. and its derivatives containing no more than 0.3% Delta-9 THC by dry weight. Cannabis that falls outside the federal hemp definition is regulated differently.

An important point is that hemp-derived does not automatically mean non-intoxicating. A finished hemp-derived product can contain Delta-9 THC and produce an intoxicating effect while still meeting applicable hemp requirements.

State laws regarding hemp-derived cannabinoids vary, so availability can differ depending on where you live.

Are CBD and CBN the same as THC?

No.

THC is intoxicating and produces the traditional cannabis "high."

CBD, CBN, CBG and CBC are different cannabinoids and are generally considered non-intoxicating. They interact with the body differently, which is why CBDX uses different combinations depending on the experience a product is designed around.

Ordering & Support

Do I need to be 21 to order CBDX products?

Yes. You must be 21 or older to purchase CBDX products.

How can I contact CBDX?

For product questions, order support, shipping questions or anything else, email us at info@cbdx.com.

We typically respond to customer emails within 24 hours.